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Rail Delivery Group (RDG) provides the essential services and support needed to help its members succeed, from national ticketing and reservations to information systems for passengers and staff. A key part of this is the Live Sales Management (LSM) database, which has long been hosted on AWS EC2 instances. While the system performed well, it presented limitations during failure events and required ongoing manual management.
The Rail Delivery Group (RDG) operates a large AWS estate managed by Colibri. In the wake of the COVID-19 pandemic, reduced passenger numbers and falling ticket revenue meant cost control became a top priority. With existing Reserved Instance (RI) plans nearing expiration, RDG saw an opportunity to reassess their approach and explore AWS's newer Cost Saving Plans to ensure long-term value.
The Rail Delivery Group's (RDG) customers were facing performance issues with the National Reservation System (NRS) due to latency caused by the legacy Multiprotocol Label Switching (MPLS) network.
The Rail Delivery Group (RDG) brings together all the UK’s passenger and freight rail companies, High Speed 2, and Network Rail to work towards a shared goal: delivering a better railway for customers across Great Britain. As part of a recent initiative, RDG aimed to help National Rail Enquiries provide passengers with more accurate, real-time train location information.
As the industry moves towards digital, customer-first experiences, Rail Delivery Group (RDG) partnered with Colibri to modernise its legacy infrastructure and deliver cloud-ready solutions fit for the future.
Colibri has built a strong, long-standing partnership with Rail Delivery Group (RDG), supporting the AWS-hosted applications and services that power its digital solutions. Most recently, Colibri deployed a new analytics platform to monitor the performance and cost-efficiency of these critical AWS services, ensuring they remain optimised, reliable, and aligned with RDG’s strategic goals.
Over the past decade, Colibri has partnered closely with the Rail Delivery Group (RDG) to deliver essential services such as ticketing, travel information, and refund processing. This latest collaboration supports RDG’s Rail Data Marketplace (RDM), with Colibri providing service management capabilities.
The Rail Delivery Group (RDG) unites Britain’s railway operators under a single organisation, aiming to deliver meaningful improvements in the customer experience. Colibri hosts several AWS-based services for RDG, but historically, each required separate credentials per user, creating both administrative complexity and security challenges.
The Live Sales Management (LSM) service is a key component of the Ticket on Departure feature offered by National Rail, part of the Rail Delivery Group. It enables customers to purchase tickets online or via third parties in advance and collect them at their convenience. Managed by Colibri, LSM plays a vital role in improving both customer convenience and operational efficiency.
The NRE Modernisation (NREM) project, delivered in partnership with Train Information Services Limited (TISL), involved the redesign, build, and deployment of the AWS infrastructure supporting the latest version of the National Rail Enquiries (NRE) applications. NRE, operated by RDG, provides essential information on train times, routes, and fares for passengers across the UK rail network.
Rail Settlement Plan Limited (RSP) delivers essential services such as ticketing, travel information, and refund processing on behalf of its member companies. The Live Sales Management (LSM) platform (hosted on AWS and managed by Colibri) supports National Rail’s Ticket on Departure service, enabling customers to purchase tickets online or via third parties and collect them at their convenience.
Since launching in 1994, Eurostar has transported over 150 million passengers, moving thousands beneath the Channel each day. To support its mobile booking and overbooking applications, Eurostar needed reliable hosting and support solutions.
Jaguar Land Rover (JLR), a leading British manufacturer of luxury and sport utility vehicles, designs and develops vehicles under the Jaguar and Land Rover brands. To gain deeper insights from vehicle data and enhance both efficiency and competitiveness, JLR partnered with Colibri to design and build a tailored data platform capable of delivering actionable intelligence.
Center Parcs continues to grow and evolve, but its Arcserve tape backup solution had become outdated. They were costly, slow to restore from, and unable to meet the demands of a growing dataset.
Digital Taxonomy's client base continues to grow, rapidly attracting several large blue-chip enterprise clients, each bringing their complex requirements. Colibri Digital were approached to undertake this review, and to provide advice, designs, and implement solutions to ensure Digital Taxonomy were optimally positioned for their next phase of growth.
BB2, a startup financial firm based in London, had built a new digital bank on AWS using cloud-native technology, real-time streaming data feeds, and serverless components. Creativity and innovation have always been the cornerstone of BB2’s business model, and the bank is keen to reinforce this value through innovative digital and electronic banking services.
Fendix Media, a digital media agency, prides itself on offering unrivalled digital access to the NHS, assisting trusts with direct revenue generation through the placement of targeted adverts across the NHS intranet. Over the last couple of years, Fendix Media have grown rapidly and now offers digital media products to almost every major NHS trust in the UK.
Ageas, one of the world’s largest insurance companies, processes an enormous number of daily requests for insurance quotes as well as underwriting approvals. Sometimes exceeding 5,000 requests per second, each of these requests needs to be screened by increasingly sophisticated algorithms to ensure validity and detect potential cases of insurance fraud.
Spanish Power Grid provides critical energy and utilities for the nation. The variation in geography and weather across Spain meant that power generators needed to provide stable output in a wide range of conditions, creating complex operational requirements for the company. Outages were highly undesirable and penalised by the hour by the national regulator.
Center Parcs UK and Ireland, known for its family-friendly forest retreats, required an upgraded identity management solution to enhance security and meet growing demands.
Center Parcs UK and Ireland, renowned for its family-friendly forest retreats, sought to improve the security of its AWS environment to meet stringent industry standards and ensure operational integrity.
Center Parcs UK and Ireland, a leading provider of family forest retreats, needed to upgrade its digital services strategy to improve online customer experiences while ensuring security and cost efficiency.
The client, a leading Tier 1 European investment and retail bank, was creating a new digital banking app. With its enormous client base and highly sensitive data, the app’s backend was complex and required careful planning from a DevSecOps standpoint.
Mana, a London-based ed-tech startup, was stepping into the next phase of its growth journey. The client's platform provides a curated directory of experts, which mainly includes tech leaders, career advisors, lifestyle gurus, and teachers. It allows users to bring content from YouTube, Instagram, Udemy, TikTok, and other platforms into a portfolio for their followers.
Colibri worked with Shell, one of the world's largest oil and gas companies, to deliver an Azure advanced analytics stack for its global lubricants business. Shell was struggling to design a solution capable of processing vast quantities of dirty data from various sources.
Hiscox, a leading provider and underwriter of specialist insurance services, wanted a mechanism for performing real-time price comparison and market intelligence against their competitors in the UK market.
Regus, a leading multinational provider of white-label office space, needed a new way to track the conversion of sales leads to optimise its sales pipeline. Currently, the sales process is tracked across a multitude of in-house and third-party hosted Software as a Service (SaaS) system, making it incredibly difficult to trace an enquiry from source to conversion.
Somark, a pharma-tech company, has spent the past two years trying to deliver an Azure cloud-native application to its clients in production. Colibri was approached to perform an architecture and security review and help push the application over the line.
In 2015, a top-tier consultancy partnered with Colibri Digital to grow its London-based Big Data division. Colibri supported the company’s Fortune 500 clients on key initiatives, including retail analytics, IoT-driven maintenance for semiconductor manufacturing, and power supply optimisation across Europe.
Colibri Digital partnered with Nomo Fintech to pioneer AI-driven fintech revolution. Together, we built a serverless data lake which resulted in real-time data processing, enhanced analytics, agility for innovative projects and more.
We're delighted to announce that Colibri Digital has earned the AWS Generative AI Services Competency, positioning it among a select group of companies recognised for its expertise in generative AI.
Just as we can become obese from overconsumption of fast food, we can become mentally obese from over-dependence on AI. Is it possible to lose our critical thinking ability if we become addicted to fast creativity? We explore more.
Agentic AI is emerging as a pivotal force in the evolution of artificial intelligence and is already transforming industries in ways that were unimaginable just a few years ago. Here, we delve deeper into how this tech is revolutionising business.
Advances in AI reasoning, real-time adaptation, and seamless API integrations have transformed what once felt theoretical into practical, industry-shaping reality. We explore how ideas of agentic AI have moved from concept to revolution.
In recent years, the rise of autonomous driving technology has sparked incredible advances in road safety. However, the complexity of real-world environments still poses significant challenges, which we explore here.
The financial world is bracing for a decentralised shakeup, but the real winners in this new era will be those who unlock the power of insights with analytics that drive smarter decisions, enable better risk management, and provide transparency in a fast-evolving system.
Explore how AI-driven solutions can elevate customer service in the insurance sector by predicting customer intent, enabling insurers to not only meet but exceed customer expectations.
The global energy sector is undergoing a transformative shift, with Artificial Intelligence (AI) and Generative Artificial Intelligence (Gen AI) at the heart of the transformation. This post delves into how AI and Gen AI are paving the way for a sustainable and efficient energy future.
The energy sector is currently in the midst of a profound and urgent transformation. The need for this transformation is not a future concern but a pressing issue that we must address now.
Understanding passenger behaviour and optimising operations are essential for providing superior service and boosting profitability. Explore how GenAI's capabilities can transform the way we manage train networks, with a focus on the geographical distribution of users and purchasing behaviours.
As AI continues to evolve, it is clear that traditional approaches are giving way to more meaningful frameworks as companies seek technical feasibility and measurable business impact.
The DeepSeek-R1 model stands as a beacon of innovation. This blog delves into its unique features, tackles the challenges it presents, offers strategic implementation tips for organisations, and connects the dots with fast-evolving AI regulations.
We often hear about the advantages of multi-agent Large Language Models (LLMs), but it's essential to explore the pitfalls as well. The deployment of these sophisticated systems brings with it a series of non-trivial challenges that must be meticulously managed.
Explore how private equity (PE) firms can leverage data intelligence to enhance portfolio returns by driving operational efficiency and accelerating growth.
One area that stands to benefit significantly from multi-agent LLMs is journalism. Here, we look into how multi-agent LLMs can generate comprehensive, timely, and insightful reports through intelligent collaboration.
SaaS applications have powered business operations for decades. Their success has been based on CRUD (Create, Read, Update, Delete) databases with layers of business logic on top. But, with the advent of AI, the entire paradigm is about to change.
At Colibri Digital, we're proud to be a Databricks partner, specialising in helping organisations harness the power of AI and cloud computing. With our recent recognition as an AWS Generative AI Competency partner, we're doubling down on solutions that push boundaries.
Witnessing how AI evolves, it doesn't have to be difficult or expensive. With the right tools and strategies, any organisation can build systems that elevate their data and change the way they operate.
